Unruh Insurance Agency

Meet the Staff at Unruh Insurance Agency

While it’s easy to feel like just another number when working with an insurance carrier, at Unruh Insurance Agency, we provide a personalized experience with a hometown feel. We take pride in being a part of our local communities.

Our staff members both work and live locally. Get to know them better by reading their bios below. Each bio concludes with a bonus tidbit (click the blue links). Tip: Try hovering over the photos.

Curt Unruh -CIC, LUTCF
I started with Unruh Insurance in 1982 part-time with my father Bob Unruh while also working full-time at Conestoga Wood Specialties. I started full-time with the agency in February 1986. I have focused my time on sales, including both business and personal lines of insurance, as well as life insurance. We have won numerous prestigious awards from Erie Insurance for our sales and profitability.
In my spare time, I am active in our church, which includes being a youth leader alongside my wife Joan. We have done various mission trips, with destinations that have included Puerto Rico and Guatemala. I also enjoy spending time on the Indian River Bay in Delaware, where we go boating, fishing, clamming, and crabbing with family and friends.
On a Mission
Kent Unruh - CIC
Growing up with a father who owned an insurance agency, insurance was pretty much a part of our lives as long as I can remember. As time came for me to choose a career path, I wasn’t positive that insurance was my goal, but here I am, 37 years later...I have to say it worked out pretty well. Curt and I have been able to grow the agency to a size far larger than our father could have ever imagined back in 1977. But growing the agency isn’t our entire focus. What has been more rewarding is the impact we’ve had on the lives of our clients, employees, and the communities we live and work in. One of the main focuses we have at Unruh Insurance is to be a positive influence on those around us and to give back to the community, which has been the most rewarding part of my career.
When I’m not doing insurance, you can find me playing pickleball, my latest obsession. My wife and I are also looking forward to new adventures as we vacation and explore the Chesapeake bay in the coming years. One fun fact about me is that I play the tuba and have for the past 45 years!
Tubas and Pickleball
Ryan Unruh - CIC
Commercial Lines Manager
I graduated from Penn State University (Berks Campus) in 2009 and started at Unruh Insurance in May of that year. In 2021, I completed my CIC designation.
“The only place that “success” comes before “work” is in the dictionary.” - Vince Lombardi
One of the Greatest
Katie Unruh Vang - CIC, CISR
Personal Lines Manager
After graduating from Penn State Berks with an Associate’s degree in Business, I started my insurance career. I have attained my CISR (Certified Insurance Service Representative) and CIC (Certified Insurance Counselor) designations, and also won a Movers and Shakers young agent award from Insurance Agents and Brokers in 2022.
“Travel is the only thing you buy that makes you richer”- Unknown | “Do one thing that scares you every day.” Eleanor Roosevelt
Favorite Quotes
Bev Boettlin - CISR
Personal Lines Customer Service Agent
I have been working in the insurance industry for over 30 years. I started out as a receptionist and worked on earning my license to become a personal lines customer service agent.
I enjoy spending time with the grandchildren and my husband and I have done a bit of traveling in the USA, including Alaska. We also took a trip to Italy and Switzerland, which was an adventure.
Adventures of Bev
Jordon Buchmoyer
Commercial Account Executive
After graduating from Eastern Lebanon County High School in 2011, I enlisted in the United States Army Reserve. When I returned home from basic training I began to think more seriously about my career and entered the insurance field. I now have over ten years of industry experience including roles such as sales, customer service, and underwriting. I joined the Unruh team in 2024 and I’m excited to achieve great things with the agency. In my free time I enjoy reading, and spending time with my family.
“The happiness of your life depends upon the quality of your thoughts.” – Marcus Aurelius
Key to Happiness
Michele Davis
Personal Lines Customer Service Agent
I attended Shippensburg University and graduated with my Bachelor of Science in Business Administration. I worked for a refrigerator rental company for 5 years and then spent over 27 years in banking. In February 2024 I decided to do a career change into the insurance industry and started studying for my Property and Casualty License. I am excited to be a Personal Lines Customer Service Agent for Unruh.
In my free time, I love to spend time with my family, go for walks with friends and I am a huge Hershey Park and Disney fan. I also love chocolate.
Amusement Park Fan
Nick Deeter
Life & Health Sales Agent
Prior to joining Unruh in October 2023, I spent time in the automotive float glass industry and worked in the federal security clearance adjudication process. I graduated from Edinboro University in 2012 with a B.A. in Political Science and Economics.
“Whatever you do, always give 100%. Unless you’re donating blood.” - Bill Murray
Give 100%
Byrne Erb
Personal Lines Customer Service Agent
I have worked in insurance for 19 years doing customer service in the personal lines department. I joined Unruh Insurance in 2016 and have since obtained my Life and Health license. I enjoy talking to our clients and helping them update and understand their policies.
When we get a chance, we love going to the beach for vacation, but with 6 dogs we are not able to do that very often. When we are at home, we enjoy having cookouts with family and friends and hanging out by the pool.
Fun in the Sun
Robyn Ferra
Commercial Lines Customer Service Agent
I graduated from Kutztown University with a degree in Sociology. I worked in the hospitality industry for a few years before beginning my insurance career in 2006. Since that time, I have held many positions, from customer service to underwriting.
"I’m not superstitious, but I am a little stitious!" - Michael G. Scott
"G" is for Gary
Josh Hoffert
Marketing & Communications Specialist
After spending some time in both the restaurant and construction industries, I decided to pursue a career in marketing. In 2014, I graduated from Full Sail University with my Bachelor’s degree in Sports Marketing and Media. I spent some quality time with a non-profit and joined Unruh in 2020.
“It seems that the more places I see and experience, the bigger I realize the world to be. The more I become aware of, the more I realize how relatively little I know of it, how many places I have still to go, how much more there is to learn.” - Anthony Bourdain
More to Learn
Jana Holcomb
I joined the Unruh Insurance team in 2014 and have been in the insurance industry for 16 years. I have worked as an agent, CSR (in both personal and commercial), and receptionist. In an ever-changing industry I enjoy helping to make sure our customer’s needs are met in a timely fashion.
Although I have had success in my career, the sense of achievement that being a mother brings me is by far my greatest accomplishment.
Greatest Accomplishment
Caleb L. Holton
Personal Lines Customer Service Agent
After obtaining my BA in Business Administration from Lancaster Bible College, I joined Unruh Insurance Agency in January of 2019. I enjoy working with clients to best serve their individual needs. It is important to me that each customer is given the care and service they deserve.
Born IN Las Vegas, Nevada. Supporter of Chelsea F.C.
Vegas, Baby
Charlotte Horning
Commercial Lines Sales Agent
I am a licensed producer for Personal and Commercial Property and Casualty. I have over 20 years experience in providing competitive and comprehensive coverage for Individuals, Families and Businesses. I value my customers and enjoy the relationships and interaction of serving their insurance needs.
I grew up in Lancaster County and graduated from Garden Spot High School. My husband and I enjoy spending time with our children and their families, as well as golfing together.
I Grew Up In...
Michael Hoshour - CISR
Life & Health Insurance Manager
I graduated from Garden Spot High School and Alvernia College (now University). After several years in retail, I joined Unruh Insurance as an agent in 2013. I am licensed in personal lines and life & health. I am a Certified Insurance Service Representative and a notary public.
Survivor of: The mean streets of Bowmansville, life before smartphones, raising children, and decades of rooting for the Phillies.
Also a....
Marta Hummer - CIC, CISR
Commercial Lines Customer Service Agent
I started working in the insurance industry during my senior year in high school and have been with Unruh Insurance since 2002. I have earned my CISR (Certified Insurance Service Representative) and CIC (Certified Insurance Counselor) designations. One of the highlights of my career is being named Customer Service Agent of the year by Erie Insurance Company in 2020. I enjoy working with clients and I want them to feel comfortable and welcome when they contact our agency.
I love to laugh, life is too short not to enjoy it! I am blessed to have an amazing family and friends and enjoy every minute I get to spend with them! I also love to travel anywhere I get the opportunity to go; different countries, different states, or even just a different county in Pennsylvania! I love seeing and experiencing new places and things.
Laughs + Travel
Ben Jones
Claims and Personal Lines CSR Manager
Since graduating from Shippensburg University, I have spent my entire working career in the insurance industry in one form or another. I started out by working at Enterprise Rent a Car and then moved onto Nationwide Insurance where I did property inspections for 13 years. I then moved to Unruh Insurance where I have been ever since.
In my free time, I love watching my kids at all their sporting events. From Football, to Soccer and swimming, it's so much fun watching them succeed. I am a passionate fan for sure.
A Passionate Fan
Catharine Kaufman - CISR
Commercial Lines Customer Service Agent
My family moved to PA when I was a child and I went through the local school system. Upon graduating from High School, I went to work in the administrative area as a customer service representative before I directed my attention to the Insurance field and obtained my license.
My husband and I reside in Lancaster County with our dogs. In our spare time we like to spend time traveling. We also dabble in fusion glass as a hobby.
A Delicate Hobby
Stacey Kemper
As a receptionist at our East Earl location, I enjoy greeting clients and directing them to our many experienced staff members. In addition, I support our Commercial and Personal lines so they can effectively respond to our customers’ needs in a timely manner.
Spent most of my career in the marketing and communications field. I enjoy traveling to Arizona and Bermuda. Love pickleball!
Jessica L. Keith Martin - CISR
Senior Audit Specialist
After graduating from West Chester University in 2003 with a bachelor’s degree in business management and a minor in marketing, I immediately obtained my PA Insurance license. By 2005 I was actively managing an insurance agency and received my CISR designation from The National Alliance. Ever since, I have continued to expand my insurance knowledge in various roles of the industry including producing and servicing commercial, personal, and surplus lines insurance policies.
One of my most favorite things to do is laugh until my stomach hurts with my family and friends!
Laugh it Up
Heidi McDonough - CIC, CISR
Commercial Account Executive
I have been working in the insurance industry for 33 years and have been with the Unruh Insurance Agency for 29 of those years. I am licensed for both Property/Casualty and Brokerage Insurance and have had my CIC and CISR Designations for 20 + years. One of the challenges I love about insurance is finding coverage for clients that have insurance needs that don’t fit in the Standard Market Guidelines.
I enjoy camping (glamping) with my husband, family, and friends. I am also a proud Grandma of 5 Grandsons.
Glamping is Camping
Jennie Murray
Commercial Department Support
I have been a part of the Unruh Insurance team since Dec. 2016. I really enjoy helping the Commercial Lines staff with various duties, so that they can devote their time to YOU, the client. I also have the pleasure of greeting you at the drive-thru window when the need arises. I strive to make it a pleasant and stress-free experience.
When I am not working, I enjoy spending time with my family and extended family. I love being outside, whether it be at the beach, walking around a craft show or exploring a new little town. | One of my favorite quotes: “Enjoy the little things, for one day you’ll look back & realize they were the big things”. - Robert Brault
The Little Things
April Musselman
Commercial Department Support
I’ve been a member of the Commercial Lines support staff at Unruh Insurance since 2008. I enjoy a wide variety of duties within the agency, including assisting the Customer Service Representatives so they are more available to attend to our clients’ needs. Seeing clients and working with our knowledgeable and friendly staff are all rewarding facets of my job.
When I’m not at the drive-up window, I enjoy seeing new places and spending time in the woods. | “Instructions for living a life: Pay attention. Be astonished. Tell about it.” - Mary Oliver
Life Instructions
Chris Reich
I’ve been a receptionist with Unruh Insurance Agency since January of 2006. I truly enjoy speaking with our clients. It’s the best part of my job. I look forward to greeting you by answering one of our busy phone lines or welcoming you at our Denver location. I strive to identify your needs in a friendly and professional manner so you can be directed to one of our knowledgeable staff members who can answer your questions concerning your insurance needs.
"Life is like a camera…Focus on what’s important, Capture the good times, Develop from the negatives, And if things don’t work out, Take another shot". - Ziad K. Abdelnour
Life Is Like...
Krista Reiff - CISR
Personal Lines Customer Service Agent
After I graduated from high school, I spent a few years working with infants and preschool-aged children. I sensed the Lord calling me into short term missions and followed that call to a small town in Northern Sweden about 3 miles north of the Arctic Circle. When I came back home I got a job at local insurance company and then soon took a job at Unruh Insurance Agency, where I've been since 2000.
“Be one who nurtures and who builds. Be one who has an understanding and a forgiving heart, who looks for the best in people. Leave people better than you found them.” - Marvin J. Ashton
Builder & Nurturer
Zach Sheaffer
Life Insurance Account Executive
After graduating from Messiah University in 2022 with a Bachelor’s Degree in Business Administration, I joined Fulton Bank where I was able to spend extensive time with their commercial banking division, as well as time with their Financial Planning and Analysis team. After much introspection, I realized the gifts God has given me were not being utilized to their full potential, so I decided to take a leap of faith and join Unruh in February of 2024 as a Life Insurance Account Executive!
For what shall it profit a man, if he shall gain the whole world, and lose his own soul?
Mark 8:36
Amber Short
Personal Lines Customer Service Agent
After 12 years in the medical administration field, I decided to pursue a career in the insurance industry. In 2017, I graduated from Harrisburg Area Community College with an associate degree in applied science. I joined Unruh in May of 2024. I am excited to bring my years of expertise in customer service to the Unruh Team.
“It always seems impossible until it's done.” -Nelson Mandela
Nothing is Impossible
Melissa Stofka
Personal Lines Account Executive
I have spent 18 years in insurance, 15 of which were with a carrier on the commercial side. After deciding there was more to insurance than just rating, I moved over to the agency side. I like that every day is different and comes with new situations, which can grow my knowledge and help me to be of better assistance in the future.
“You never fail until you stop trying.” Albert Einstein
Wise Words
Tonya Stoner - CISR, CPIA
Commercial Lines Customer Service Agent
I have spent 21 years as a Commercial Lines Customer Service Representative. I am proud to have obtained my CISR Elite and CPIA designations.
"Sing like no one is listening. Dance like no one is watching. Live life in the now!" - Unknown
Sing It
Evan Unruh - CPIA
After graduating from Penn State University in 2016, I spent a short amount of time in the retail industry until I ultimately joined Unruh Insurance Agency in 2017. When I started, I was working part-time doing filing work in the office and have worked my way up to a full-time sales agent. In my time as an agent, I have been able to earn my P&C License and also have earned a CPIA designation.
“We’re all just walking each other home” - Ram Dass
Walking Home
Debra Wilcox
Commercial Lines Customer Service Agent
I have worked in all different areas of customer service since graduating high school in 1997. In October of 2019, I joined Unruh Insurance after working for Erie Insurance home office in the Commercial Quote Unit. I do work and reside in Erie, PA with the cold snowy winters and beautiful sunsets.
In 2023, I married my husband, Shaun, and traveled to Zion in Utah, hiking all the mountains there. 2024 will be my 40th year of Dance, taking tap, and ballet while teaching little ones tap, ballet, and jazz. I love doing crafts, decorating for the holidays, watching all sports (GO STEELERS & PENN STATE…WE ARE!!) and spoiling our 9 nieces and nephews.
Yinzer & Dancer
Kim Wulterkins - CISR
Personal Lines Sales Agent
I started out working for the Adamstown Branch of Denver National Bank. Kent Unruh came to the bank frequently to make deposits. At some point he jokingly asked if I wanted to leave the bank and work for him. After a few years went by, Kent came to my teller window again and I said "I’m ready to come to work for you now". Kent looked like a deer in headlights, but said "Okay, give me some time to figure something out". About a month later I was working for Unruh Insurance Agency and studying for my insurance licenses for home, auto, and life Insurance. After I passed my tests, I began a sales position for the agency and I have been here ever since (more than 25 years).
Aruba is my favorite island to visit and I go there as often as I can. My happiest times are spent with my family and friends. | "All our dreams can come true if we have the courage to pursue them." - Walt Disney
Island Dreaming

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Downtown Denver

Downtown Denver

Unruh Insurance Agency, Inc.
335 Main Street
Denver, PA 17517
P: 717-335-2929 | F: 717-335-2923

Mon. – Fri. : 8:00 am – 5:00 pm
Sat. : Closed
Shady Maple

Shady Maple Complex

Unruh Insurance Agency, Inc.
1344 Main Street
East Earl, PA 17519
P: 877-854-3309 | F: 717-351-5431

Mon. – Fri. : 8:00 am – 5:00 pm
Sat. : Closed
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